How Foss National Leasing Has Changed Over the Years and Is Driving Innovation in Fleet Management

Folks that have been in the industry a long time may see Foss National Leasing as solely a vehicle leasing company with roots in the Roy Foss dealership group. While that may have been true decades ago, today we’re here to set the record straight. 

At Foss, we are a full-service fleet management business. We have undergone a major evolution over the past several years, dramatically expanding on our original offering. We’re proud to say that today, we have some of the best people and systems in the fleet management industry.

In this article, you’ll learn about our solutions-based approach to fleet management, our key areas of focus as the industry evolves, and how we use data to provide a top-tier customer experience.

Our Strategic Approach to Fleet Management

While fleet leasing comprises a large part of what we do, we also provide a full suite of fleet management programs to businesses of all sizes. 

We’re proud to offer some of the most progressive technology in the industry, including advanced reporting, automation, and cloud technology. With this focus on digitization, we have layered systems around our own internal fleet portal to provide streamlined service. These systems, paired with the expertise our team has obtained from years in the industry, have allowed us to sophisticate our approach. 

We understand that fleet needs vary by both size and region. We segment our customers internally into large commercial fleets and small to medium enterprises. This enables us to focus on a fleet’s specific needs and manage them accordingly. We have strategically situated our offices across Canada to best serve our customers wherever they are located.

How We’re Driving Innovation in Three Important Ways

We are solutions-driven and prioritize staying on top of industry trends, so we’re prepared when our customers are faced with changes or challenges. 

Our first key focus is data. Data plays a key role in fleet optimization, and we’re equipped with specialized solutions for data collection, management, and analytics that offer maximum value to our customers. 

The second focus we have is the transition to electric vehicles. Fleet electrification is one of the biggest issues businesses need to address over the next 5-10 years. Initially, the process will be quite slow from a commercial perspective due to infrastructure and product availability, but adoption will be ramping up in the coming years. We are focused on building electrification strategies now so we can painlessly guide our customers through the transition when the time comes. Finally, we’re focused on reducing driver downtime and increasing productivity. To achieve this, we ensure all of our customers have fit-for-purpose vehicles, consolidated maintenance programs, and strategic vehicle cycling programs. Our goal is to to keep drivers on the road and businesses running smoothly.

How We’re Optimizing our Customer Experience

When it comes to customer experience, our key focus is to provide solutions for our  customers before they even know they need them. We bring that value through constant analysis of the systems industry and the data we are receiving. 

A key piece of this process is offering our customers interactive data about their fleet. Data alone is not inherently valuable, so we amalgamate it in ways that make it digestible and actionable for our customers. We are proud to provide a wealth of technology information systems and expertise that allow us to service our customers at a level they expect. 

Furthermore, we use data to create accessible tools for fleet managers to improve driver safety, decrease downtime, and streamline overall fleet operations.

Final Thoughts

We’re proud of where we started, but a lot has changed along the way. Today, we’re committed to providing comprehensive services to help manage the entire lifecycle of our customers’ fleets. We’re moving forward with the market and the industry to ensure we continue to provide exceptional fleet management programs across Canada and adapt as our customers' needs change.